Homepage: Polar Help Desk 4.1 Homepage
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing and pricing models
Your benefit
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to help desk
- Fulfill customer service requests through Service Level Agreement processes
- Achieve consistent service levels
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Balance required service levels against the service cost
- Increase support staff awareness of both customer expectations and IT service management objectives
Tags: web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system, customer support software, online technical support
Polar Help Desk 4.1 Free Download Information
File Cart periodically updates pricing and software information of Polar Help Desk 4.1 Free Download from the publisher, so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft, Using Polar Help Desk 4.1 Free Download crack, password, serial numbers, registration codes, key generators is illegal and will prevent future development of Polar Help Desk 4.1 Free Download Edition.
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| Listing Views | 940 |
| Staff Rating | |
| User Rating | | 44 Votes |
| Price | $200.00 |
| Date Added | 12.13.2006 |
| License | Commercial |
| Downloads | 16 this week - 19 Overall |
| OS Support | WinXP, Windows2000, Windows2003 |
| Trial Period | |
| File Size | 9,444 KB |
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